Shipping Policies

Shipping Policy

Thank you for shopping with us! We strive to provide a seamless shopping experience and want to ensure your order reaches you as quickly as possible. Please review our shipping policies below.

Processing Time

  • All orders are processed within 14 business days from the time payment is confirmed.
  • Orders placed on weekends or holidays will be processed on the next business day.
  • You will receive an email notification when your order has been shipped.

Please note that delivery times are estimates and may vary depending on the destination and external factors (e.g., weather conditions, carrier delays).

International Shipping

We currently ship to select countries. International orders may be subject to additional customs duties, taxes, and import fees, which are the responsibility of the customer.

Please check with your local customs office for any additional charges before placing an order.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can track your order using the provided tracking number on the shipping carrier’s website.

Shipping Restrictions

  • Please ensure that you provide a valid street address during checkout.
  • We reserve the right to restrict certain items from being shipped to specific countries due to manufacturer restrictions or import regulations.

Lost or Damaged Shipments

We take extra care in packaging all orders, but once your order is in the hands of the carrier, we cannot be held responsible for lost or damaged items during transit. If you receive a damaged item or experience an issue with delivery, please contact the carrier directly for a resolution.

You can also reach our customer support team at noeliacazacu5@gmail.com, and we’ll do our best to assist you.

Return and Exchange Policy

We offer a 30-day return policy for eligible items. If you need to return or exchange an item, please refer to our Return & Exchange Policy for detailed instructions.

Contact Us

If you have any questions about shipping or need assistance with an order, feel free to reach out to our customer support team at noeliacazacu5@gmail.com.